# ☎️ Support

**URL:** https://we.hypha.app/c/support/6.md

[Latest](https://we.hypha.app/latest.md) · [Categories](https://we.hypha.app/categories.md) · [Tags](https://we.hypha.app/tags.md)

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## [Welcome to Hypha OSS community](https://we.hypha.app/t/welcome-to-hypha-oss-community/8)

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**Author:** [@system](https://we.hypha.app/u/system)\
**Replies:** 3\
**Last updated:** [May 24, 2022, 7:24pm UTC](https://we.hypha.app/t/welcome-to-hypha-oss-community/8 "2022-05-24T19:24:01Z")

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Welcome to Hypha! 1. Please introduce yourself in a comment response to this forum post. We recommend including: Your name or alias If you’re representing a funder and want to use Hypha to power your funding rounds If …

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## [About the ☎️ Support category](https://we.hypha.app/t/about-the-support-category/30)

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**Author:** [@frjo](https://we.hypha.app/u/frjo)\
**Replies:** 0

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This is the place for asking questions and requesting help. Questions about running Hypha, help with templates, site layout, hosting solutions, etc. You could also post a question on Hypha’s chat forum

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## [Delete Users compleatly](https://we.hypha.app/t/delete-users-compleatly/683)

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**Author:** [@Anja](https://we.hypha.app/u/Anja)\
**Replies:** 2\
**Last updated:** [October 29, 2026, 12:33pm UTC](https://we.hypha.app/t/delete-users-compleatly/683 "2026-10-29T12:33:31Z")

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We gota request that a User wants his profile to be deleted. As an Admin I can´t delete the user because there is data attached to the account (he might has applied already one) Is there a way to delete the user profil…

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## [What is the difference between Change Author an Update applicant?](https://we.hypha.app/t/what-is-the-difference-between-change-author-an-update-applicant/684)

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**Author:** [@Anja](https://we.hypha.app/u/Anja)\
**Replies:** 2\
**Last updated:** [October 29, 2026, 12:27pm UTC](https://we.hypha.app/t/what-is-the-difference-between-change-author-an-update-applicant/684 "2026-10-29T12:27:05Z")

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We got an Update today and I have two new Buttons available now. One is \[Change Author\] and one is \[Update applicant\] What is the difference and thoughts behind these two? For me it looks like they are doing the same. …

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## [Differentiate between the information I need as a program team member and what the reviewers are allowed to know](https://we.hypha.app/t/differentiate-between-the-information-i-need-as-a-program-team-member-and-what-the-reviewers-are-allowed-to-know/681)

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**Author:** [@Anja](https://we.hypha.app/u/Anja)\
**Replies:** 2\
**Last updated:** [October 28, 2026, 4:18pm UTC](https://we.hypha.app/t/differentiate-between-the-information-i-need-as-a-program-team-member-and-what-the-reviewers-are-allowed-to-know/681 "2026-10-28T16:18:14Z")

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I’m currently facing the challenge that we’d like to anonymize the applications for the reviewers without having to leave Hypha. Right now, I’m collecting the basic information of the applicants and the participating co…

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## [Deactivate E-Mail notification for every log in](https://we.hypha.app/t/deactivate-e-mail-notification-for-every-log-in/682)

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**Author:** [@Anja](https://we.hypha.app/u/Anja)\
**Replies:** 3\
**Last updated:** [October 28, 2026, 9:02am UTC](https://we.hypha.app/t/deactivate-e-mail-notification-for-every-log-in/682 "2026-10-28T09:02:38Z")

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We received the update to the latest version. Since then, every time I log in, I receive an email notification saying that I have successfully logged in. Is there a way to turn off these emails completely? Or is there…

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## [Give a reviewer read access to the archive](https://we.hypha.app/t/give-a-reviewer-read-access-to-the-archive/676)

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**Author:** [@Anja](https://we.hypha.app/u/Anja)\
**Replies:** 4\
**Last updated:** [August 11, 2026, 7:19am UTC](https://we.hypha.app/t/give-a-reviewer-read-access-to-the-archive/676 "2026-08-11T07:19:19Z")

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Hi there, I hope this is still active and someone will read it :smiley: We have a Group of external People that are our Reviewers for our Funding Programm. We would like to give our reviewers the opportunity to read t…

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## [Potential adopters: request to review requirements](https://we.hypha.app/t/potential-adopters-request-to-review-requirements/451)

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**Author:** [@abhiXII](https://we.hypha.app/u/abhiXII)\
**Replies:** 6\
**Last updated:** [September 8, 2023, 8:22am UTC](https://we.hypha.app/t/potential-adopters-request-to-review-requirements/451 "2023-09-08T08:22:40Z")

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hello! a potential Hypha adopter reached out to us with their requirements. We have reviewed it and added comments here: link but we’d love for the hypha dev team to also take a look at it and leave comments in the doc. …

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## [Related submissions list links to deleted submissions](https://we.hypha.app/t/related-submissions-list-links-to-deleted-submissions/330)

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**Author:** [@allan](https://we.hypha.app/u/allan)\
**Replies:** 1\
**Last updated:** [March 22, 2022, 12:41pm UTC](https://we.hypha.app/t/related-submissions-list-links-to-deleted-submissions/330 "2022-03-22T12:41:09Z")

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Holas, An applicant made 4 submissions and on each submission detail we see links to the others in the related submisisons box (a.k.a past submissions). The applicant then deleted 2 of them but they still show up as lin…

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## [Email subject prefix](https://we.hypha.app/t/email-subject-prefix/325)

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**Author:** [@allan](https://we.hypha.app/u/allan)\
**Replies:** 3\
**Last updated:** [March 11, 2022, 7:07am UTC](https://we.hypha.app/t/email-subject-prefix/325 "2022-03-11T07:07:38Z")

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Hi. I see in the code there is the possibility of setting a prefix for notification subject emails. Does this work already? I set the env variable but cant see the prefix in notification emails. I cant see it impreme…

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## [New Adopters: Request to speak to Hypha OSS maintainers](https://we.hypha.app/t/new-adopters-request-to-speak-to-hypha-oss-maintainers/253)

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**Author:** [@eriol](https://we.hypha.app/u/eriol)\
**Replies:** 0\
**Last updated:** [February 16, 2022, 3:04pm UTC](https://we.hypha.app/t/new-adopters-request-to-speak-to-hypha-oss-maintainers/253 "2022-02-16T15:04:37Z")

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Hi there potential new Adopter/s! This is a post that you can reply to in order to ask an existing maintainer or Hypha user to ask them questions and understand the capabilities of Hypha. You can also attend a monthly A…

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## [Some thoughts/feedback on DFF's first grant round using Hypha](https://we.hypha.app/t/some-thoughts-feedback-on-dffs-first-grant-round-using-hypha/118)

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**Author:** [@vinkthom](https://we.hypha.app/u/vinkthom)\
**Replies:** 8\
**Last updated:** [August 9, 2021, 9:35am UTC](https://we.hypha.app/t/some-thoughts-feedback-on-dffs-first-grant-round-using-hypha/118 "2021-08-09T09:35:37Z")

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Hi all, just wanted to note down some thoughts and feedback from DFF’s first round of using the Hypha platform. Some others suggested it could be useful to share and add to the ongoing discussions. • While only a limite…

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## [Adding DFF as a user to Hypha main site](https://we.hypha.app/t/adding-dff-as-a-user-to-hypha-main-site/100)

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**Author:** [@vinkthom](https://we.hypha.app/u/vinkthom)\
**Replies:** 1\
**Last updated:** [July 7, 2021, 8:41pm UTC](https://we.hypha.app/t/adding-dff-as-a-user-to-hypha-main-site/100 "2021-07-07T20:41:56Z")

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Hi, is it possible to add DFF under the “Who uses Hypha?” section of the main Hypha website? https://www.hypha.app/ For accountability we will put a link to the Hypha page on our platform in case more people want to see…
